Get in touch
Contact MemoHoney customer support
Questions about an order, a refund, or what is on the label? Send us a message and we will reply within one business day.
Send us a message
Order questions, refund requests, batch or allergen queries, or anything about the label — use the form and we will reply within one business day.
Direct contact
- Email[email protected]
- Support hoursMonday to Friday, 9am–5pm ET. We reply within one business day.
- RefundsWithin 60 days of delivery. See the refund policy.
- Medical questionsPlease ask your doctor or pharmacist. We cannot advise on your medication or condition.
Before you email about results: the most common question we get is whether something should have happened by now. Individual responses vary widely and some people notice no change at all. If you are within 60 days of delivery and it is not working for you, just ask for a refund — we will not make it difficult.